Terms of Service
Welcome to MUSA!
We're glad you chose our app. Before you start using our platform, please read these Terms of Service. By using our app, you agree to the terms below and commit to following them.
Acceptance of Terms
By using the MUSA app, you confirm that you accept these Terms of Service and our Privacy Policy. If you disagree with any of these Terms or have objections to our Privacy Policy, you should not use our website or app.
Registration and Account
To access all features of the app, you may need to create an account. When registering, you must provide accurate and up-to-date information. You are responsible for keeping your account details and password confidential. If the information you provide is inaccurate, your account may be terminated immediately. You must also notify us of any unauthorized use of your account.
Communications
By creating an account, you agree to receive newsletters, promotional materials, and other information from us. You can opt out of these communications at any time by following the unsubscribe link in any email we send.
Online payment by bank card
Our website is connected to Internet acquiring, and you can pay for the Service by Visa or Mastercard bank card. After confirming the selected service, a secure window will open with the payment page of the processing center OneVision, where you need to enter your bank card details. For additional authentication of the cardholder, the 3-D Secure protocol is used. You will be redirected to its server for additional identification.
The online payment service is carried out in accordance with the rules of the International payment systems Visa and MasterCard on the principles of confidentiality and security of payment, for this purpose the most up-to-date methods of verification, encryption and data transmission over closed communication channels are used. Bank card details are entered in a secure window on the OneVision payment page.
Voluntary assistance
The collection of voluntary donations is organized by Public Foundation Izgi Konil, BIN 221240014533, Almaty, 280 Bayzakova St., SmartPoint Business Center
Voluntary donations are used solely for purposes related to the support and development of the MUSA application, including, but not limited to:
- development and implementation of new features;
- payment for servers, hosting services and other technical costs;
- payment for the work of developers and specialists;
- marketing support for the application.
From the moment the funds are transferred, the Payer agrees to the terms of this Offer. Donations are voluntary and are made by the Payer on their own initiative.
Refunds
When making online payments using payment cards, cash refunds are not allowed. The refund procedure is regulated by the rules of international payment systems
To refuse voluntary donations on a periodic basis (subscription), you must send a refusal application with the first 6 and last 4 digits of the card number, along with a copy of the identity document, to [email protected] .
Donations are not subject to return, since the transferred funds are voluntary assistance.
Content
All content on the Service is owned by MUSA or used with permission. You cannot use this content for commercial purposes or personal gain without our written consent.
Intellectual Property
All materials in the MUSA app, including text, graphics, logos, and software, are the property of MUSA or our licensors and are protected by copyright and intellectual property laws. You may not use these materials without our prior written consent.
You may be held liable for damages if you make false claims of infringement.
Limitation of Liability
The MUSA app is provided "AS IS," without any warranties, express or implied. We are not responsible for any losses or damages resulting from the use or inability to use our app.
Changes to the Terms
We reserve the right to modify these Terms of Service at any time. If significant changes are made, we will notify you on the platform.
Termination of Use
We reserve the right to suspend or terminate your access to the MUSA app if you violate these Terms of Service.
Legal entity MUSA:
Private Company "MUSA Limited"
BIN: 240240900508
Republic of Kazakhstan, Astana, Yesil district, Mangilik El Avenue, building 36/1, apt. 10
Contact Us
If you have any questions or comments about these Terms of Service, please contact us at [email protected].